Managed Services

With more than 20 years of experience in the Managed Services business, we provide efficient services to fulfill our clients’ needs. IT DATACENTER’s Managed Services cover 24/7 support, maintenance, monitoring, storage and hosting services, managed applications as well as managed solutions using world class technology.

IT DATACENTER’s Network Support Centre is a single point of contact where clients are given immediate support and response to all of their needs. Our Managed Services rely on a wide range of leading edge technology covering the following:

 

Managed Storage Services:

  • Cloud object storage
  • Cloud storage
  • SAN storage
  • NAS storage
  • Backup & restoration

 

Managed Hosting Services:

  • High performance network
  • Monitoring
  • Migration
  • Hardware management
  • OS management

 

Managed Solutions:

  • Business continuity
  • Disaster recovery
  • Infrastructure as a service
  • Content delivery

 

Managed Security Services:

  • Continuous audit
  • Data encryption
  • Event management
  • Firewall & VPN
  • Distributed denial of service (DDoS)
  • Malware protection
  • Intrusion detection services
  • Patch management
  • Web application firewall

 

Managed Applications:

  • SharePoint
  • Exchange

 

 

I T DATACENTER provides Managed services along with a Network Support Centre (NSC) employed by certified professionals and technical engineers to fulfill any service request and immediately address business priorities. Our NSC is designed to support IT infrastructures with 24/7 monitoring tools and management processes through the offering of the following services:

 

  • 24/7 service desk and remote monitoring
  • High availability monitoring
  • Performance monitoring
  • Asset management
  • Security and network management
  • Data center infrastructure management
  • Cloud services
  • Online component reporting
  • Service and network configuration

 

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